Action D4: Digital Neighbourhood

We will create a Digital Neighbourhood that will work intensively with approximately 50 BCC housing tenants to engage and connect people to different technologies, to identify their appetite for channel shift and take advantage of the benefits that being online can bring. Its aim is to create a model that can be replicated across the city. Tenants will use a mixture of devices as part of the project. Learning from this project will inform this and other channel shift strategies across BCC.

Stakeholders identified

  • Digital Birmingham
  • Local services (Housing)

Potential stakeholders

  • Tenant association
  • Housing associations
  • Other local authorities
  • WMODF

What makes this approach smart?

Gaining better insights to influence service delivery

Short-term actions

Identify where the digital neighbourhood will be created (looking to start delivery in March 2014 depending on the project; plan being drawn up and local services resources available)

Future actions

  • If successful, work on creating a model that can be replicated across the city and link into other connectivity projects as part of the Smart City Roadmap
  • Use digital neighbourhoods as living labs to test any new software/technologies that may be developed as part of the Smart City Roadmap

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